POLICY

Return Policy

All sales are final. We accept returns for a refund or store credit only when Wicked Glimmer made an error in processing or shipping the order, subject to applicable law. We may approve a size exchange for an unworn, unwashed item in its original condition when the requested size is in stock. A fit-related size exchange does not qualify the item for a refund or store credit.

Size exchanges: Contact us before returning an item. Once we confirm the requested size is available and approve the exchange, the customer covers the cost of return shipping and shipping the replacement. We send the return label after the shipping invoice is paid. Please return only the item approved for exchange.

Store errors: Please inspect your order upon delivery. If we sent the wrong item or made another error in processing or shipping your order, email wickedglimmer@gmail.com within 7 days of delivery with your order number, a description of the error, and clear photos. We cover return shipping for an approved store-error return.

Approved returns: Wait for our return authorization and instructions before sending anything back. Items must be in their original condition and packaging. We recommend using a trackable shipping method; we are not responsible for returns lost in transit. We are not responsible for packages lost, stolen, or delayed when shipped to third-party pickup locations, lockers, or packaging stations.

Refund or replacement for our error: After receiving and inspecting the approved return, we will issue the approved refund or store credit, or arrange a replacement. Approved refunds are processed within 5 days of receiving the returned item.

Questions? Email wickedglimmer@gmail.com.